Client focus
Client is a healthcare service provider with a focus on bringing technology into small and midsize providers for digitizing patient visits and health records.
Challenges
- Client had a product idea (web and mobile) to manage patient visits, medications and medical records for clinics and hospitals with a unique feature of smart data entry using proprietary state machine in prescriptions.
- Client wanted to use a single workflow for prescribing all medications
- Needed an intuitive interface requiring minimal training
- Client needed additional layers of security to protect the sensitive patient data and medication management programs
Solutions
- Cognine was involved in every phase of the product development starting from requirements discovery phase to deployment on cloud as the client did not have any technical team.
- A cloud agnostic, fully scalable microservices based SAAS approach with containerized deployments was proposed and implemented.
- UI was developed using single page approach
- A proprietary state machine was designed to cater to the contextual intelligence required for auto suggesting and completing words as per the usage of doctors.
- Message queues were used to manage notifications and communication between patients and doctors along with external caching services.
- Features like Two-factor authentication and validation were implemented to enable additional layers of security.
Key Benefits
- Rapid prototyping and feedback mechanisms from light house customers helped in incorporating some of the good to have features that were not part of initial planning process
- Web application developed with features to include offline availability of the state machine and the required data to enable a seamless user experience even during the event of internet unavailability.