Healthcare Product Engineering

Client focus

Client is a healthcare service provider with a focus on bringing technology into small and midsize providers for digitizing patient visits and health records.

Challenges

• Client had a product idea (web and mobile) to manage patient visits, medications and medical records for clinics and hospitals with a unique feature of smart data entry using proprietary state machine in prescriptions.
• Client wanted to use a single workflow for prescribing all medications
• Needed an intuitive interface requiring minimal training
• Client needed additional layers of security to protect the sensitive patient data and medication management programs

Solutions

• Cognine was involved in every phase of the product development starting from requirements discovery phase to deployment on cloud as the client did not have any technical team.
• A cloud agnostic, fully scalable microservices based SAAS approach with containerized deployments was proposed and implemented.
• UI was developed using single page approach
• A proprietary state machine was designed to cater to the contextual intelligence required for auto suggesting and completing words as per the usage of doctors.
• Message queues were used to manage notifications and communication between patients and doctors along with external caching services.
• Features like Two-factor authentication and validation were implemented to enable additional layers of security.

Key Benefits

• Rapid prototyping and feedback mechanisms from light house customers helped in incorporating some of the good to have features that were not part of initial planning process
• Web application developed with features to include offline availability of the state machine and the required data to enable a seamless user experience even during the event of internet unavailability.